D5Tattoo / Support & policies
Contact
D5Tattoo / Direct support
Tell us what you need.
Questions about a product, an order or your practice setup? Send us the details and our support team will help.
d5@d5tattoo.com Include your order number when relevant. Our team will reply as soon as possible.Quick answers
Before you send a message.
Should I choose a 1MM or 3MM practice format?
Choose 1MM for compact line-control drills and portable sessions. Choose 3MM when you want more depth and room for larger pieces.
Where can I track my order?
Use the tracking link in your shipping confirmation. If the status has not updated, email us with your order number so we can check it.
What should I do if an item arrives damaged?
Email your order number and clear photos of the product and packaging to d5@d5tattoo.com. This gives our support team what it needs to review the issue.
Where can I find shipping and return details?
Shipping, return and warranty details are kept on dedicated policy pages. If your case is unusual, contact us before sending anything back.